Shipping & Delivery

Thank you for shopping with us.

Here’s everything you need to know about our shipping policies and timelines:

Shipping Options:

1.  Standard Shipping via Australia Post:

  • Ideal for non-urgent orders.
  • Delivery time: Typically 2-7 business days within Australia, depending on your location.
  • Trackable service.

2. Express Shipping via Australia Post:

  • Perfect for those last-minute purchases!
  • Delivery time: Typically 1-3 business days within Australia.
  • Trackable service.

Flat Shipping Rates 

  • Standard $10.00
  • Express $15.00

 (Note: Shipping rates may vary based on package size, weight, and destination.)

Order Processing Time:

  • Orders are usually processed within 1-2 business days.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • You will receive a shipping confirmation email with your tracking number once your order has been dispatched.

Local Delivery: 

We offer free delivery for all local orders. The following suburbs include:

Mosman Park, North and East Fremantle, Fremantle, Cottesloe, Swanbourne, Peppermint Grove, Claremont and Margaret River area and surrounds.

 

Delivery Expections:

  • Please ensure you provide a secure delivery address as we cannot be responsible for lost or stolen packages.
  • If you are not present at the time of delivery, Australia Post may leave a card with details to collect from a nearby post office or arrange a redelivery.

Track Your Order:

Once your order has been dispatched, you will receive an email with your Australia Post tracking number. You can track your order on the Australia Post website.

International Shipping:

International customers please contact us via email for orders at admin@calulabel.com.au

Issues & Delays:

We rely on Australia Post to deliver your orders in a timely manner. Occasionally, there may be delivery delays due to weather events, holidays, or unforeseen logistical issues. We appreciate your patience in these circumstances. If you experience any issues with your delivery, please Contact Us  and we'll be happy to assist.

Returns & Exchanges:

Please refer to our Returns Policy for information on returns and exchanges.